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Water Heater FAQ’s for Homeowners

Water heaters are a huge investment for any home. They can also be confusing, with so many different types and styles on the market. If you’re looking to buy or replace yours in the near future, here are some questions that will help you decide which one is right for you!

What is a water heater and how does it work?

A water heater is an appliance that provides hot water for your home. Conventional units have a storage tank that is heated with either gas or electricity or by solar power and provides continuous hot water throughout the home. New models are tankless and no longer require a water storage tank to hold the water for heating.

How long will my water heater last?

The lifespan of a water heating unit varies depending on usage and quality, but it’s typically between 8 to 10 years. Some factors can impact how long it lasts such as tank size, energy efficiency, type of energy used, and proper maintenance of the unit over the years.

How do I know if my water heater needs to be replaced?

There are some things you can watch for, such as discoloration of the water coming out of faucets and fixtures; rust or sediment buildup in the bottom of the tank; water leaks around the unit; inconsistent hot water temperatures throughout the home; a low volume of hot water… all of these are signs that replacing the unit may become necessary.

Why should I replace my old water heater with a new one?

There are many benefits to replacing your water heating appliance, including saving money on energy bills and getting a more reliable unit that will last longer. In the case of conventional units with a water storage tank, some problems require replacing the unit as repairing problems with the water tank is not an option. Newer, tankless style units don’t have a holding tank and don’t have all of the problems that are associated with a holding tank.

 

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Great service overall!

Rowdy is as good as it gets. We are lucky to have found someone as knowledgeable and professional as Rowdy. The other bids we got were much higher. Rowdy went above and beyond with the work he did. Couldn’t recommend this company enough. Rowdy is a huge asset and a reliable man.

Rowdy was wonderful! On time, communicative, did amazing work and was very professional. Our entire experience with Poor John's was great and they will be getting all of our plumbing business from here forward!

Not yet awaiting other steps in process need to be done prior to Poor Johns to be able to do the plumbing part of job. Very pleased with knowledge when asked questions, very polite and on time when scheduled. High referrals for this company. Impressed at this point.

My whole experience from estimate phase to the finished product has been great. Jacob and Rowdy have been awesome to work with. Rowdy does quality work. He took his time and really made the plumbing work with the basement bathroom layout I was going for. The amount of work he did and in the time he did it was impressive. Would recommend to my family and friends.

Friendly. Got job done.

Very pleased with service and price, thank you!

Not sure of the the service men's names, but they were very knowledgeable and answered all my questions. Great service, very efficient and professional.

We are repeat customers. Always extremely happy with level of professionalism and service. Will never call anyone else!

Very happy with everything. Just moved from Idaho and concerned on finding a good plumber. Came highly recommended from our realtor. Thrilled with service and everything.

Great work. Very friendly.

Always such good service! Will go back time and time again. Thanks, Poor Johns!

They did it for a good price fixed my water heater over fill problem thanks

It’s been three months since we had all in house drain lines replaced and everything has run smoothly. Very pleased.

Excellent service. Called in route. Showed up on time, investigated, offered suggestions, fixed the problem and was gone within the hour. Guests arrived 20 minutes later (whew).

Honest and friendly service from all team members! I will use Poor John's Plumbing for all of my future plumbing needs.

Well done job, careful about execution, meticulous. Have used before, will use again!

As always excellent work at a fair price

Very impressed! Responded quickly to my email inquiry, helped me make the correct choice of a replacement disposal which I purchased at Home Depot, provided me with a 1-2 hour appointment window, installer arrived right on time and was finished in one hour. Great service!

on time, and excellent service techs and follow up emails making sure everything went as planned.

They are always professional with good results and reasonable costs

Shawn was very thorough and conscientious. I would definitely would recommend Poor John’s Plumbing to anyone.

Timely and got work completed quickly, fair pricing and provided good explanation for work to be done and other options.

These once again went above and beyond. We were scheduled days out and a cancelation happened. They called us immediately to see if we would take the spot. This team has great customer service and their employees are always polite and professional!

We have used Poor John’s plumbing multiple times over the last year. They have been easy to work with, reliable and reasonably priced. Hence the 5 stars.

Delightful! Shawn went out of his way to look for a part that didn’t come with the product I had and helped me to understand how it all worked. Great experience and service.

Plumbers are very thorough friendly and efficient.

I have used PJ for years for various home improvements. They are always excellent I wouldn't consider another plumber!

These guys are great! Honest, professional & reliable!

Rowdy did a FANTASTIC job! My dog had destroyed my outdoor pipe for my garden hose. I couldn't fix it, so I called Poor John's. Rowdy was on time, polite, communicated well, efficient, cleaned up after himself, and did a great job replacing/repair my pipe and shut-off valve. Would definitely use them again! Highly recommended!