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Why is My Water Heater Not Working?

Most water heaters last for eight to ten years. Here are some common water heater problems that we see on a regular basis, and what may be causing your issue.

My Water In My House Is Not Getting Hot

When you see this, it’s likely due to serious malfunctioning of your heating unit. If you think your pilot light on a gas unit is not lit, let one of our plumbers inspect the issue for you. If you have an electric unit, the problem is more complicated and definitely needs to be examined by a plumber.

There Is Water On The Floor Near The Water Heater

It is possible that this leak may be from the heating unit, but it could also be leaking from pipes or other nearby appliances. A leak from your furnace drain line, softener line, or other plumbing may be what you see. When you have a leak, a plumber can come and find the leak. They can also fix it.

My Water Heater Is Making Lots of Noises

Eventually, sediment builds up on the bottom of the tank and hardens from being heated and cooled on a daily basis. When the sediment heats up, it knocks against the inside of the tank. That is the noise you hear as a result. When sediment builds up on your water heater, it heats inefficiently because more energy is needed to heat the tank. After some time, the tank will start to wear because it takes a long time for everything to heat up. As the tank wears, small holes and cracks are likely to follow. This is a no-fix problem. You can’t repair the inside part of your unit. In this case, you will need to buy a new one.

I Have A Leaky Water Heater

Leaks can originate from various places. If the leaks are coming from your lines and valves, it may not be a serious problem. If it’s leaking from the bottom of your unit, it may be because the tank has deteriorated over time. In this case, your water heater needs to be replaced.

There is Rusty Water Coming Out of My Faucet

If a water heater leaks rust on only the hot side piping, the inside of the water heater may be corroding and leaking. Replacing the interior tank is not possible. This type of problem cannot be repaired.

Do any of these issues sound like your situation? Then call us. Our plumbers are experts in diagnosing plumbing problems and will help you understand what your options are. So give us a call!

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Need a Plumber?

If you are looking for a plumbing repair service in Kansas City that is affordable and efficient, call us in Missouri at (816) 455-5420 or call us in Kansas at (913) 422-7101 today!

A Real Customer Review!

Rowdy did a FANTASTIC job! My dog had destroyed my outdoor pipe for my garden hose. I couldn't fix it, so I called Poor John's. Rowdy was on time, polite, communicated well, efficient, cleaned up after himself, and did a great job replacing/repair my pipe and shut-off valve. Would definitely use them again! Highly recommended!

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Just left us a 5 star review

Rowdy did a FANTASTIC job! My dog had destroyed my outdoor pipe for my garden hose. I couldn't fix it, so I called Poor John's. Rowdy was on time, polite, communicated well, efficient, cleaned up after himself, and did a great job replacing/repair my pipe and shut-off valve. Would definitely use them again! Highly recommended!

I will definitely be working with Poor John’s for any plumbing needs. Everything was as easy as could be, the pricing is transparent and the work was great. Thank you to Jasmine and Shawn for all their help!

Shawn was on time and explained what he was doing and why it likely leaked. He was kind and courteous (took shoes off when asked).

Very satisfied. Rowdy was friendly, courteous, professional and knowledgeable. He completed the mission promptly, explained to me what I needed to know along the way, and cleaned everything up afterwards. He also went to extraordinary efforts to keep the stairs and carpet pristine.

Rowdy was professional, kind and thorough. He also seemed honest and up-front. We will definitely use Poor John's again.

I have had Poor John's both do both large and small jobs; my experience has consistently been that they are prompt, courteous, have reasonable prices (frequently below those of the national firms) and do very high-quality work. They work with customers in ordering parts and supplies to get the best value. We need many more tradespeople like the folks at Poor John's in this area. Always glad to take business to local firms, I am thrilled to have found such a competent and trustworthy one. As a senior citizen who prefers to keep expenditures local when possible, I am certain Poor John's will receive all my plumbing business! Update 6/6/22: Poor John's is 5-star again; got my drain running after a basement flood, got the water heater started again, and offered sound guidance for future steps. Prices remain reasonable ven in a period where inflation is getting to us all. Highly recommend!

Excellent work to install water line. Highly recommend.

Technician was extremely informative about install. Very honest with his answers to my questions. Rowdy did excellent professional work!

Poor John's Plumbing is wonderful to work with. We've worked with them over several years on nearly 100 properties. We highly recommend for their knowledge and expertise!

We're a residential contractor who hired Poor John's as a trade partner on a full basement finish. Hired them to complete all rough-in plumbing to include in-slab drainage, pan set, and shower, vanity, and toilet rough-in supplies. All crews were great with scheduling, stayed on-task, and got everything done to code. If there were any other concerns or suggestions, they were brought up. Really enjoyed having them a part of the project, and would absolutely bring them on again in the future.

Replaced sewer line. R

We had the folks from Poor John's re-pipe our old (built in 1937) two-story home. This involved extensive work in the basement as well as the second floor. A fair amount of the kitchen ceiling had to be opened up too. Rowdy, our plumber, is a master with Pex Pipe and carefully went about his work. Each night, he cleaned up before leaving. When the job was done, he covered the holes in the kitchen ceiling so that bits of plaster would not fall into the food preparation area. And, most important there were no leaks afterward, and we have like-new water pressure on the second floor. We had this job bid several times, and Poor John's was the most reasonable. I can't recommend them highly enough.

John is great. Very responsive and quality work!

Good knowledge professional always on time. Highly Recommended

Erik at Poor John's came out to install a shut-off for our icemaker. He was on time. He and his technician were professional, knowledgeable, and polite. He even offered us advice on another project we need to do and we will definitely have Poor John's back again.

Outstanding service. Very happy with the work done. Very professional

They were great. Very knowledgeable.

I was recommended to call and get a quote from Poor John's from two different friends. The staff are all very personable. I can't stand pushy sales people so Poor John's was a breath of fresh air. They came out to give me a quote and had some great suggestions for my project and really listened to my concerns. It made the whole process of my project much easier. They worked with me at every step of the project. 100% would recommend working with them.

Rowdy was excellent! He polite, well informed and took the time to keep me updated on progress.

I have used Poor Johns for a number of years. They are responsive, their pricing is good, and the work done has always been quality. They are the first ppl I call if I have any plumbing problems. Thank You P.J. for being a reputable plumbing company.

The crew was very friendly and helpful. They walked me through the process and explained things so I could understand. Very reasonably priced too. I’m happy with the work overall.

Sean was my technician. He has been here twice in the last 2 weeks and was polite, informative, and resolved three different issues I had. I have always been please with the service i receive from Poor John's Plumbing and highly recommend them to anyone who asks if I know a good plumber!

They called at the time they said they would to let me know they were on their way and exactly what time to expect them at the house. Shawn was very professional and courteous. He listened to me explain the problem, quickly found the source of the leak, and explained my options in detail without talking down to me. He then quickly fixed the problem. I was very happy with the service and plan to use this company again in the future.

I have used Poor John's multiple times throughout the years. Most recently, I had a waterline for a refrigerator installed. I recommend Poor John's to everyone.